Faculty : OUM Business School
Semester September / Year 2014
Course Code : BBKN3103
Course Title : Business Communication
Title : Evaluation on The Importance of Good Communication and How to Improve Good Communication Between Groups in Business Organization
Matric No :721216105443001
NRIC No : 721216-10-5443
Telephone No : 0196631155
Email : email@example.com
Learning Centre : Open University Malaysia, Petaling Jaya
Body of Contents
Discussion on the forms of communication and the information
3 network in business
Internal Operational Communication
External Operational Communication
Informal Outside Communication
Discussion on group and functions of group dynamics in business
Discussion on the importance of good communication between
13-15 groups in business
Recommendations on how groups can improve communication
Encourage Open Feedback
Use Simple Language
This Performance Evaluation links the seminary’s expectations of professional staff to actual performance. The principal objective of the evaluation is to assist in professional development by identifying strengths and areas for improvement. Evaluations enable management to assess an individual’s job performance and at the same time has to obtain feedback from the employee to determine...
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Karyn Krawford. (2008). GROUPWORK Report On Organisational Group Dynamics &
Kristina L. Guo, PhD and Yesenia Sanchez, MPH. (2005). Workplace Communication.
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Website of ehow. (1999-2014). How to Facilitate a Brainstorming Session. [Online].
Available: http://www.ehow.com/how_4906242_facilitate-brainstorming- session.html [2014, November 15].
Yap K.H., Massila H., (2004) Business Communication: Understanding Business
Communication, Open University Malaysia
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