Business Communications Trends Paper

Topics: Business school, Business, Management Pages: 6 (853 words) Published: October 18, 2009
Business Communications Trends Paper

Salonyia Fisher

University of Phoenix

Current trends in business communications is constantly changing on a

daily basis. There are ten trends in business that affect business

communication. Technology changes rapidly and in different forms. The different

Types of technology increases. Television, radio, Internet and video games are

different forms of media that affects some form of all of our lives at some point. The

number of hours that is spent with media access is expected to rise in the upcoming

future years. In the business world technology provides instant communication and

allows for easy access. Businesses quickly tend to adopt new forms of technology,

that can enhance the experience of workers. New software programs and devices

are always coming onto the market that can potentially help businesses. Some of the

programs that are introduced into the businesses has to be taught to their employees

through training programs, so the employees will have knowledge on how to operate

the programs or devices. Popular websites, personal digital assistants, portable

media players and telepresences are some of the most popular devices that are used

in the workplace. Many organizations are using these forms of technology.

Customer satisfaction has been getting better since it had declined in the late

1990’s. This has been real good for businesses. Higher levels of customer

satisfaction increases stronger sales and business performance.

Entrepreneurship has become so popular that business schools offer training

courses, internships, or programs that helps show how to run a business.

Entrepreneurs handle the communication in the organization.

Teamwork is an important trend in businesses and the organizations are

getting more work done through the use of the teams. Teamwork allows people to

show their different strengths, decision making, opinions and problem solving skills.

Teamwork is working with other people rather than working alone and team

members are able to motivate the team.

Diversity is important to businesses because it puts in place the ability for

people to be able to work with other people that may come from all sorts of different

backgrounds. “Women, people of color and immigrants have always been part of

the US Workforce.” But many people only felt they could only do certain jobs such

as clerical work or domestic jobs, they rarely worked in Management positions.

In the global economy the imports and exports are changing in the business

world. Many businesses are outsourcing their customer service, accounting, legal

and manufacturing around the world. Going outside of the company for products

and services is often a better solution. The company is usually put in a better

position to save money and gets better services. According to Thomas Friedman, “

the accountant who wants to stay in business in America will be the one who focuses

on designing creative, complex strategies…It means having quality time discussion

with clients.”

Legal fees can cost millions of dollars each year for businesses. Companies

have to go through great lengths to protect their businesses from lawsuits. Many

times companies can reduce lawsuits by allowing the parties to determine policies to

put in place.

Companies are trying to become more family friendly. The employees are

being offered flexible schedules, time off and personal breaks such as FMLA. Job

flexibility is also becoming increasingly helpful in the business world due to people

being able to do more than one specific job.

Business communication plays many roles in day to day activities. The

business trends are used at some point on a daily basis. In any organization

creating a successful business that will generate money is the ultimate goal, hiring

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